Event ID: 1759662
Event Started: 5/19/2011 12:23:56 PM ET
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Good morning.

Good morning.

Okay. Hello, everybody. We are getting ourselves started. Just give me one minute. I am going to mute all participants find at the moment.

Presentation mode is now enabled.

Okay. Welcome to the second within a catalyst series for George Mason University. I am going to go through a few introduction slides before we get into the content. If at anytime you have questions, please feel free to type them into the Q&A pod and eye will serve as your moderator and will answer your question. -- I Will serve as your moderator and willing to her question.

This session is about accessing mobile technology. Our speaker this afternoon is Cory Singleton, he is our director at the mobile technology initiative here at George Mason University. You'll walk through some of the different systems with you. I do apologize in advance. We are having some technical difficulty with the video. We hope that works okay. If you are having any problems, please let us know.

Okay. Things for you to know. By default, all participation lines are muted. During the session, Cory will pause to ask you -- to give you an opportunity to ask questions. At that time, you can press the start sixth to unmute your phone if you have a question to ask. You can also use the Q&A pod, if you type a question in there, I will read your question to Cory, you will answer your question verbally and I will dismiss your question so that you have the opportunity to ask another one.

Things to also know about feeling. You may notice that there is a box labeled more. This is the captioning box. You'll see the transcription of our session. If you would like to keep this box (the you may. You may also click on the top, there is a box that says, more, and that will take that box away from you.

Everything is in a different type of pod, so if you're not seeing a certain type of content, you can click the contents button at the top to make sure it is on your screen. I'm sorry. A warning popped up on my screen as we were talking.

Other things that you would like to know is that if for some reason the content is not being shown in a full screen for you, and the bottom right corner there, there is a full screen button and belted the content and make it full screen. We are going to show videos in this session. It is the first time we have done videos in our webinar. Again, if you cannot people scream at the time we play the video, this is the option for you to make it large. Also know that with the videos, we are not able to disable the sound at your site and your computer, so what is going to happen is we are going to play the video, you'll hear the audio through telephone. It probably will also come out your computer speakers at your own desk. You can turn off your speakers on your computer and you'll hear the computer -- the video being played through the audio conference system.

Again, if you're having any problems doing that, please just let me know. Okay. I will come back to this again. But after this session, we of course would always appreciate your feedback on how we did and any improvements for content and or delivery. So without further ado, I will turn it over to Cory.

Thank you, Marci. Hello, everybody. My name is Cory Singleton, and I am the ATI manager here at George Mason. I'm sorry, more technical difficulties.

We are both having a problem today.

So, today's presentation will be on decoding mobile technologies. Maybe -- mainly, what will do is review the accessibility features available in the Android operating system, the IOS, witch is Apple's mobile operating system, and will touch on a few other operating systems as well. We will talk a little bit about what you will learn. We will review the accessibility features for pretty much the most popular mobile operating systems today. We will do a quick summary. I see Q&A at the end but in truth, you can ask questions at any point in time. Again, I am Cory Singleton, and I will do a shameless plug for George Mason. My office addresses universal access for individuals with disabilities here at George Mason University and that is program access. We must look at libraries, classrooms, and general labs. We also look at distance education and a few other areas on campus to ensure that individuals have equivalent access here an campus.

Our website is ati.gmu.edu if you want to learn any more about our office.

Today's learning objectives. You will learn about the built-in tools and features available in the mobile operating systems. You should be able to understand some of the differences and similarities, in terms of accessibility between the different operating systems that are out there. And, you should also be able to understand and identify which operating systems provide the greatest level of access for users, depending on their specific disability. Mac I've --

I limited today's presentation mainly to smartphone technology. The technology is growing and is literally blowing up as we speak. There are pretty much new devices being developed and put out on the market and so I did not want to go and focus on those things because he iPad is pretty much dominating the market. Because we will talk about IOS anyway, you're pretty much seen the software that is available.

Content questions. I came up with some pretty simple quick content questions that we will touch on after we go through each session. And so, let's go on ahead and get started.

The first thing we will do is talk little bit about the market that is out there for smartphone technology. So you'll understand what are the most popular systems, mobile systems that are out there, in what particular arenas they are being used. As of, I believe it was the middle of last year, smartphones now represent more than half of handheld wireless devices being used in a corporate environment. And so, what that says is people are literally starting to move away from flip phone devices, they are starting to incorporate this technology for numerous reasons.

Some of those would be access to e-mail, the growth in telecommuting policies for a lot of different business environments and so because of that, it has actually jumped to over 50%, from 22%.

Let's move forward. The types of devices that are out there that are mainly adopted by the corporate environment. Research is mostly Blackberry, the leading smartphone operating system, actually, in this country. iPhone is fast behind in terms of the business environment. But, the Blackberry pretty much has a 60 -- 60%-70% market penetration. It increases to 80% when you talk about large-scale organizations. With 1000 or more employees. The inverse is actually true, when you talk about smaller businesses where finances are concerned and you need technology that is a little bit easier for everybody to kind of take advantage of. And so, when you actually look at this chart, you will see that for larger scale operations where you have 1000 or more employees, that the research in motion's technology for a number of reasons actually dominate the market. Whereas IOS if you move down the chart to companies where you have less than 50 employees, IOS actually starts to dominate in terms of market share. Or, start to move forward, closer to Blackberry, rather, in terms of market share.

So, when we talk about for personal use, one of the things we actually have learned now is that as of the end of 2009, early 2010, one in three households actually have smartphones. One in three US households, excuse me. The most common uses for for personal use -- in a common text messaging. Also the growth of social media. It seems like everybody is on Facebook nowadays or Twitter or something else. In terms of personal use, smartphones have taken over as well.

Types of devices dominating that particular user group, again, the research shows that Blackberry has about 36% market share, much closer -- lower than the business market. And IOS from Apple having moved close behind from 24%-25%, respectively. Andriod, as a blaster or beginning of this year is actually the fastest growing mobile system in the United States for individuals &¬;13 -- 13 years and older. I will explain why that is the case.

It seems like Android it's everywhere nowadays. It seems like IOS it's probably the most exciting of the system. Android is starting to take over in some places. When we think about this kind of technology and why it is important for us to focus on a 10 -- focus on it in terms of accessibility, we need to focus on the workplace. For the first time as of last year, smartphones actually outsold PCs. Why is a big deal? That is actually a big deal because it implications for the work environment. As mentioned before, when you talk about telecommuting, and individuals having the opportunity to work from home to actually access a number of the different resources that they would access in the workplace out on the road or in the home actually makes for a more effective employee.

And so, as companies start to adopt this kind of technology, or adopt policies that allow for telecommuting and telework in, this technology is going to continue to grow and outsell PCs in a lot of ways. When we think about it in terms of higher education, from my experience, and what we are currently seeing, is that there is a huge increase in digital textbooks. A lot of students are starting to turn towards eText Bookss for a number of reasons. They don't want to carry it around. People are coming into our office for text to speech capabilities. There is a lot more content you have in digital format versus a hard copy format. And so, for higher education, if you can just create an MP3 out of one or four chapters you need to read for today or tomorrow, you can listen to it while you're on the road or in the gym or whatever else.

It is also much cheaper in a lot of cases to purchase digital textbooks because you can -- in some situations you can actually rent those textbooks without having to purchase them. So, for a lot of students, there is a cost savings as well as a physical savings for not having to lug around five or six books in your backpack.

For general route, the way we are speaking about it is for [ Indiscernible name ] sales. As a mentioned before, [ Indiscernible name ] sales are dominating in huge way as we move through the K-12 environment, and that is because iPads have started to become adopted as a teaching tool and K-12 environments.

The other big driver of this market is legislation. Section 255 of the communications act actually addresses accessibility of telephones and any other kind of telecommunication equipment for manufacturers and service providers. A few years ago.

And so basically what it says is that where access is not readily achievable, those manufacturers and service providers need to make those devices compatible with peripheral devices. When we see peripheral devices, we are talking about TTY machines or devices that operate. They don't do we touch on devices like hearing aids -- they don't specifically touch on devices like hearing aids. But they do touch on TTYs and other kind of personal 84 students who use assistive technology.

Last year, with the 21st century communications and video accessibility act, this actually extends the reach of the communications asked -- act to establish -- for individuals with disabilities to cover things with newer technologies. And so, the whole purpose of this act in a lot of ways is to ensure that individuals with disabilities are covered as technology changes and as newer devices are put out there on the market that individuals with disabilities are not left behind in 90s and process for these newer technologies -- in the design process for these newer technologies.

A couple of things at this act actually touches on, and I will point to one in section 102. Well, there are two titles, rather. Title I focus specifically on telecommunications services and equipment, and title II, which I actually do not have listed here, focuses on video accessibility. Since we're talking about smartphones, we are actually going to focus on title I today.

One specific thing that mentions is hearing aids and compatibility, making sure that your devices are compatible with hearing it and that is a rating system that they've had to endure -- ensure that there is a minimum amount of radio frequency and interference.

-- Requires -- there are some requirement is to individuals that are deaf and blind are receiving limit and access to tools that are being put out there. Right, so we are going to move on beyond the background information and we're going to get started with reviewing some technologies that are out there.

Sorry, give me a quick second. Do you want to do Apple first?

Sure. I must worry up with a video problem -- I must Cory up with a video problem.

I will start with Apple, first.So, first we are after going to touch on IOS accessibility and this would be the mobile system for use with the iPod, iPhone. Youwealthy that there will be a heavy emphasis on Android and on IOS and the reason is that we are focusing on the technology that is built into these operating systems. We're not going to go and touch on a whole bunch of apps today. There will be a few apps that we do point out to increase accessibility for these devices but for the most part we are going to focus on the inherent accessibility for these particular devices.

First, I will actually go through IOS . And so, IOS, I said is arguably the most exciting over a --- exciting mobile operating system in the world because there is not any other technology that I can think about their where people are actually lining up around the corner to get the latest and greatest when it comes out into the market.

So, I think and down, you could probably say that everybody is excited about this kind of technology.One of the nice things about IOS is that it is used in the same version across all platforms.

So, if the iPod touch is accessible to you, then the iPhone, iPad will be accessible to you and the learning curve is much shorter. If I know the tools to use one, and I know a lot about the other device.

What is nice is that you won't have differences across platforms and it makes it more uniform in terms of access. And the other big thing is that the user experience is the same. If I am having trouble, for example, on my device and I have an iPod touch and somebody next to me has been iPad, they are giving me some assistance in addressing into the technology which helps me out because we are actually accessing the same tools at the same time.

The apps that come with the operating system, for the most part, are fully accessible. There are some tools and apps that go a little bit further than the apps that are built into the technology, but when you think about the mail, when you first buy the device and you open it up out of the box, and you get it turned on, the mail applications, messaging applications, and calendar, contact notes, Internet, Apple store, etc., all of these particular tools are accessible to you as opposed to having to get some additional application to give you another level of accessibility.

And so, what I have done is I've gone through these lies to try to break them down by the tools that support individuals with vision impairments and then there are some tools that focus on more hearing impairment and then there are some tools which address physical access, physical mobility issues.

Of course, the big thing with IOS, in terms of vision, is voice over. This particular screen reader is just her based and is built directly into the operating system. It supports up to 21 different languages and one of the most important features that I think is that if you already have or already are a screenwriter user, if you use draws -- Jaws on a PC or voiceover on a Mac, you can go into iTunes and enable accessibility on your own. And so, it really does allow an individual to be independent as they move through and navigate this technology.

A really cool feature and hopefully if the video goes through, we will get a chance to demonstrate here, are the voice over reading features. You have the fourth rated gestures. A really, nice neat tool out there is the rotor adjustments. For example, if I'm on the webpage and the webpages actually marked up correctly, and what I mean by that is there are heading tags, and you can actually change the rotors so that it'll navigate the webpage by heading, or you can change the rotors so that it navigates the webpage by link or so on and so forth.

So, with his rotor tag, it gives you another level of accessibility on your mobile device as you navigate the Internet. Some other cool features are the ability to speak auto text or word prediction as you are actually typing, whether it be in messaging or any other application like that. And you also have full support with voice over, with all of the built-in applications. It does not mean that any applications that you buy on the market will necessarily be accessible to those that come on the device are accessible to you.

Another nice feature for individuals with low vision, who can navigate with low vision, there are some doom and contrast setting features. You can actually enable full screen magnification very quickly and easily through the settings tab. You can also enable these features with outside assistance, again.

Some simple things like double tapping with three fingers are actually used to zoom in and out to 200%. When you double tap and drag with three fingers, you can actually adjust magnification on up to 500%. And you can use reverse video as well. Some other kind of simple tools out there are [ Indiscernible name ] buttons. It is really easy for individuals with low vision or blindness to know how to turn the volume up or down or access the power button, those kinds of things, or access to home buttons. There are audible alerts and vibrating alerts as well to different notifications in advance.

There is Bluetooth refreshable display report for certain vendors, and for those braille displays actually have input keys, you can actually control movement through the operating system.

Left edge on some of the hearing related tools out there. --Let's touch on some of the hearing related tools out there. One nice feature in IOS is to support the playback of captions, whether they are opened, closed, or subtitles. There are messaging features where you can see your entire conversation. You can also download out from the app store like the AIM, Yahoo, MSN, global talks, they're all out there. You can support short videos or pictures as well when you're actually sending text messages. And there is also TTY supported through the use of a TTY adapter. Again, those audible and visible by running alerts support individuals with hearing impairments as well as individuals with vision loss.

Another cool feature is the visual voicemail. Where you have the ability to actually see all of your voicemails in a list and you can pick and choose which particular voicemails you would like to listen to. In some ways, this is going to differ a little bit, and I will actually touch on it a little bit later with Android, that you do have the visible voicemail feature out there.

Another neat thing that I saw was the monitor audio. And that is the ability to work both audio challenge -- channels through one earbud for an individual with hearing loss in one ear. The people who say, this is my good ear or the right one is my good ear or whatever. You can route both audio channels through one particular air but to get more effective use of sound.

Another notable feature is based on. This allows for video chat not only between users who have it on their iPhone or iPod, but you actually have it as a safe time map on the Mac computers so that you can actually use the face time whether you're sitting in a desktop computer or laptop or on your iPhone. It is free on iPhone and iPad touch, but it is available in the app store for users.

And simply, when you talk about physical motor issues and maybe some difficulty with accessing some of the controls through the touch display, the stereo headset gives you the ability through a small little switch or click a switch to actually control music playback and answer any calls. The on-screen keyboard, you actually do have predictive text entry which actually learned as you type overtime. And it should be able to guess P1 what you're actually trying to say. -- It should actually be able to guess ready well what you are trying to say.

There is a voice feature which enables up to 21 different features, it allows users to make phone calls, play music, and doing number of different things as you navigate.

And also, we're pointing out some of the more tackle features -- tactile features. The ringer, silent ringer button, all of that kind of stuff. In a hands-free speakerphone, you do have downloadable and as animal ringtones which allows you to customize ring tones for different contact and also import pictures into those kinds of things were different contact as well.

And so, now, what I want to do is actually played a short video -- a couple of short videos which actually demonstrate some of the things that we have touched on here.

The first video we are going to touch on actually demonstrates the voiceover functionality and the second voiceover -- video that we are going to demonstrate will demonstrate the voice control technology.

I'm going to remind everyone that hopefully the audio for this, we will switch views and you will see the video play. You're going to hear the audio through the phone as it comes out -- if it comes out of your own computer, turn the speaker off on your computer so you don't get an echo of audio.

Fingers crossed, you guys.

By simply dragging your finger around the screen. Messages, talk.

You'll hear a click as you move between items.

Tyke -- type, talk.

You can move with one finger through all of the items. A sound effect lets you know when you have gone to the next line.

Voice memos, mail, talk.

A voiceover cursor provides an -- as you add new apps, additional home screens are created as needed. Tap three fingers to hear how many home screens there are in which one you are on.

Page 1 of three.

Touch three fingers to the left or right to move between home screens.

Page 2 of three. Page 3 of three. USA Today.

You can press the home button on the iPhone to return to the home screen at any time.


To open an app like the weather application, drag your finger or click to rate until you hear, whether.


Double tap anywhere on the screen to open it.

71degrees 71&°;F.

To get more information, click to the right.

Currently partly cloudy. Currently 82degrees then type.

When you are done, plus were button -- press were button to get back to the home screen. You can also use voice over for e-mail. When you touch the mail app, you'll hear if there are messages waiting for you.


Double tap anywhere on the screen to open it.


Flicks to the right or drag her finger to hear the list of messages.

Shared files. Emily Parker.

Double tap anywhere on the screen to open the selected message.


Then flicked down to fingers to read it.

Our trip to southern Europe, July 13. Hello, everyone. It is my -- Tom -- time to start discussing an extra.

Across the bottom of the screen are additional mail options. Click to the right to hear other options.

Delete. Compose.

Use compose to write a new message. To reply or forward the message, select the reply button than doubled that.

Reply. But 10.

Drag her finger down the list to select an option.

Reply, button, reply all. Canceled. Replying, button pierced and then doubled up.

Reply. Send from my iPhone on July 13, 2009, at 4:50 PM.

To type, hold down one dumb and slides to select the letter you want. Then hold down your other from --

[ Indiscernible - low volume ]

When you are done, select send than double tap the screen.

Send selected. Inbox.

When you're finished with your mail, press the home button.


Safari on your iPhone works just like the web browser on your computer. To open Safari, select it, then doubled up anywhere on the screen.

Safari. The New York Times.

Flick up two fingers to read the entire page or touch the screen to here's the text and photos. Or you can also drag her finger around to quickly scan the page.

Voice over features and innovative new control called a rotor. An additional way to navigate your iPhone. Webpages contain tabs on important items that have pages -- pictures. Use a rotor to change this setting by rotating two fingers as if you were turning a real file.

Characters, Heather.

Want to select a tablet headers, you can flick up and down to hear only the header titles. The

You can learn more about iPhone accessibility@double.com/the third -- is a good demonstration of the voiceover technology. As you can become it is really easy to navigate our operating system with your page. There is a short video to give individuals an idea of how the actual voice recognition feature works.

I am also going to say, while you're watching the videos, if there questions that you have about the Mac IOS, you can begin to tap them on the question and answer and we can have them ready for when the video and -- for when the video ends.

Making a call on iPhone has always been as easy as typing a name or number and now, with voice control, it is even easier because you can vow by name or number with just the sound of your voice, with actually -- without looking at the screen. To bring up voice control, press and hold the home button. After the tone, just speak a command.

Called Lauren Becker.

Calling Lauren Becker. Mobile.

Voice control can find anyone in my address book instantly and dial any of their numbers. I can also dial a phone number like this. Call 408-555-1234.

Calling 408-555-1234.

Voice control isn't just for making calls. I can control the built in iPod the same way. Play songs by Kaiser Chiefs.

Playing songs by Kaiser Chiefs.

Play playlist favorites.

Playing playlist favorites.

I can tell iPhone to pause the music, play the next track, turn on shuffle, and I can even ask what is playing right now. What song is this?

Now playing troublemaker by wheezer.

If I like that song, I can tell iPhone to make a genius playlist based on it aired -- based on it. Play more songs like this.

Playing genius playlist based on troublemaker by wheezer.


All right. So as you can see, it is very easy to actually use the voice control feature as well. In the interview section, I will try to point out some apps that are out there. With the iPhone, given how large the actual app store is, there are so many apps out there that I decided to just put a couple of different resources down. From length of a came across some research I was doing. This first linkis IOS apps for special education. One great thing about how they broke this down is that they broke an apps by reading, writing, math, organization . There are a number of different tools out there with short descriptions.

I am not endorsing anyone over another. But, there are a large number of tools out there that can benefit users when you need additional accessibility beyond the operating system.

There was also another link out there for ability at that gate which does a pretty good job of accessibility with printer as well. I wanted to put that link out there so individuals have an opportunity-- accessibility with IOS as well. I wanted to put a link out there so individuals have an opportunity to look at it.

Okay, so that pretty much breaks down the accessibility. It is kind of built into the IOS operating system. Now we have the review questions which are extremely difficult.

Which mobile operating systems are supported by Google and Apple, respectively?

Would like somebody to answer that?

That would be nice.

That would be great. We will give everybody a minute to see if some of you can answer that. We will send you as a -- we will send you an iPod as an answer. Let's see who rights first.

Let's see who believes that.

I have an answer. Emily says Android and IOS Very nice.

Thank you, Emily.

The second question is, IOS supports wireless refreshable browser displays. Is that true or false?

I have one yes, it does, and one yes.

Very nice.

And so yes, it is true. Google supports the Android, and Apple of course it IOS.

If you go to their website, there is a list. If you go to apple.com/accessibility, you will actually find a list of the supported rail displays out there -- braille displays out there that work with this type of technology.

All right, so that pretty much summarizesthe Apple IOS operating system. And next, we're going to touch on Android We will leave this time if anybody has any otherquestions..

The beeping that you hear on the phone is when somebody comes on or off the audio conference. I apologize for that.

It looks like at the moment we don't have questions but if they come in, I will let you know.

Is a pretty popular operating system so I was not necessarilyexpecting questions on the iPhone. Now we're actually going to talk about the Android accessibility.. Okay.And so let's start talking about some important facts about the Android operating system. Android is the fastest growing mobile operating system in the United States. It was there for a long time and has since caught up with Apple in many different areas. In terms of popularity. All and red versions, starting with version 1.6, --all of Android version, starting with version 1.6 , I believe it's her with 1.5. All versions 1.6 and later have speed you put accessibility.

It has gotten considerably we -- better in a lot of ways but you'll find areas where it still falls short in terms of full access.There are probably about 50+ different types of phones worldwide that are running some version of Android operating system. This is a huge problem in terms of accessibility. And the reason is because it is not standardized across all manufacturers or platforms. So, for example, with Apple, you have the iPhone. That is it. There is no other kind of phone out there. There is just the iPhone and there's just that operating system. I believe it is version 4.3 great now. Every bone in you by in Apple isvery easy for users to learn.

When you talk about Android, there are several different manufacturers. You have HTC which is a manufacturer, LG, Samsung, the only different types of phones. Some have slider phones, they have a trackball on it, some are just touchscreen interface, and because of that, it is going to just be a different experience for the users. I'm going to try to demonstrate two different types of Android phone for you.

[ Laughing ]

If we can get everything working, I will demonstrate two different types. If I cannot demonstrate, I will try to explain as best as possible. The other thing to understand is that, for example, I have a friend who has an HTC he wrote that he bought about a year and half ago. Or two years ago, rather. He is version 1.6 on it. I think they just allowed him to upgrade to version 2.0 but the newer phones coming out are the latest version. The latest release is actually version 2.3, not 2.2. All of the phones do not have the ability to move to the latest version of the same time and some of those phones cannot move to the latest version at all.

As a result, the user experience is completely different as it relates to user accessibility. And so, one thing we will talk about as we go through that you see there is no real guarantee in terms of how accessible devices-- how accessible the device is. I have two devices that are both running Android version 2.2. One is a complete touchscreen interface and accessibility is okay in some ways, but deficient in a lot of areas.

I also have another device with version 2.2 which also has a touchscreen interface. In addition, it has a full physical keyboard. That physical keyboard gives me the ability to navigate menus and have speech be back in some other things that the one that only has a touchscreen interface does not allow me to do.

And so, again, let's move through. We'll talk about some features that support individuals with vision loss. First, we will talk about enabling accessibility. Android typically will come with an all phones, but there are different -- decent number of phones that come with a particular app called talkback installed. It is basically the text to speech synthesizer. And so, you would go into the settings menu and under all of the operating systems, there is an accessibility menu and when you click on accessibility, you have to enable this service. Under services, you will see talkback, and a couple of other tools that I will point out or services that I will point out.

Once you enable this service, you actually have speech output. And so, depending on how you interface with the menus, you can have speech output through the menus. You can have speech output to the home screen. And so on and so forth.

And so, this is how it looks when you go into the accessibility menu. There is a checkbox with accessibility at the top and certain services that are installed. For my particular phone, which is a HTC Evo did not have any accessibility tools installed so you have togo to the Android market and install. It is a kickback service and prompt you to do that when you go in and enable accessibility for the first time. Some phones, as I mentioned, will have talkback. Some phones as imaginable have talkback already installed. Other phones will not have it installed at all and you'll have to go to the market and install it to have speech output.

The three services that I have listed here in this image are talkback, kickback, and found back. Talkback enabled speech output on the phone. Take that actually gives you have take feedback along with the speech. So you'll have a vibration as you move through the menu. And to some of the different things there. Soundback gives you sound of petitions as you move through menus, execute a command or Apple or anything like that, you will have sound notifications. So you will check all three and move forward.

Another option for setting up accessibility, and this is actually not inherent in the device, it is one particularvendor for the company called apps for Android. They put together a series of apps, one is the ice free suite, which was developed by the Google buys preteen -- Google eyes free teen -- team.

If you go to their website, they have actually packaged it so that you can download all of these different applications at one time and have a fairly decent access to certain features, like, there is a talkback, kickbacks, and found back that I mentioned, but there is also a sound free -- there is a talking dialer feature, there is a walkie-talkie and Internet intersection Explorer which are tools that help with GPS navigation. And there are some other third-party applications like [ Indiscernible name ] which is an accessible e-mail application, I don't magnify or is a tool that takes advantage of the LED light on your phone as well as the camera and allows you to use it as a portable magnification tool.

You have barcode scanner and also an accessible web browser that gets installed as well. And so, kind of talking about some of these, I'm going to move forward a little bit because the goal of the more in-depth on a couple of these tools. The eyes free shell mainly but we talk about interface and those kinds of things.

So, we talk about individuals with hearing loss, there are some different features that are basically built in. You have a notifications panel. In the top of the Android interface, you always have your notifications pop up. When you receive new mail or messages , when there is any kind of notification for a new message or in your e-mail, or if you connect your phone through USB or anything like that or if you use your wireless signals or those kinds of things, it pops up in the notifications panel.

Whenpop up, the text to speech service will actually read that information. But it also gives you an end -- and alert for individuals who do not have text feedback.

That is simply being able to enable haptic feedback when you get a notification or put the phone and vibrate mode as opposed to having it rain or anything like that. There is a hearing aid compatibility mode which we will touch on as well when you actually go to the menu with hearing aid compatibility. What you'll see if that you're able to amplify the in call volume for the phone. So it increases the in call volume by a certain decibel amount but does not necessarily indicate exactly what amount that is. It just says you're able to increase the in call volume.

There is also the visual voicemail feature that is available.With the Android operating system. And so, as you see here in these images on the left-hand side is a view of a phone with a voicemail list. And you can actually see the text to speech that is their in an e-mail list -- I'm sorry, in a voicemail list right there. If you click on any one of those particular messages, when you look at the message, you also have text to speech feedback as well. Those are for text transcription. It depends on the company and service. My particular service is with Sprint and it costs about a dollar 99 a month. If you use Verizon or T-Mobile, depending on what you see, there is likely a chart with that as well.

Another nice feature in Android operating system is the video chat feature that was built into it. A servicecalledd [ Indiscernible name ], which connected with the online service and you create a user profile. Users are able to chat and open using the front facing cameras. Here, with this image, you actually see the phone popped up, that is an HTC Evo or in a thing like that. Might has a kickstand so I'm able to prop it up and with a front facing camera, communicate through video with another user that has the same service on their phone.

Another cool feature is the ability to actually send video messages. And so if I wanted to record a video message, it would automatically upload. I could do it on my phone. It will automatic upload it to the website and the person that I send the message to would receive a text message letting them know they have a video message available for them at the website.

And so, they have this -- if they have this service on the phone, they can turn on the application and view the video message at that time. Some of the basic features of the tactile buttons, as we mentioned, there is a hands-free speaker, you can assign pictures for different users, or you can assign different ring tones for different users. There is an auto sync capability that you have with these phones where you can sync contacts or calendar event or mail or anything like that. There are also third-party apps to help with the syncing podcasts for music and movies and those kinds of things.

There is not a service like iTunes when you think about Android operating system. You have to use a third-party app to dothat.. Another nice thing is the customizable home screen. Just like you have the ability to do so with IOS, you have the ability to that -- to do that as well with Android. It does go little bit further with some widgets that you have on Android and I will demonstrate that as well.

Another cool feature is the speechto text capability built into the device. And any keyboard for the most part that you open up on the Android operating system, you're also going to see a small little button which is a picture of a microphone. And so if you want to type your message, you can actually go ahead and use the on-screen keyboard or the physical keyboard or you can actually click this small microphone button. And when you click the microphone button, it automatically opens up the text to speech application, or rather the speech to text application.

There is a swipe keyboard as well which pretty much allows you to trace your words on an on-screen keyboard. For an individual that may have some difficulty with dexterity as far as navigating this kind of keyboard. They can use this with feature which actually works very well.

You have dual purposes with the talkback, kickbacks, and sound back. These features support individuals with not only sound loss but physical or motor -- as I mentioned before, talkback can read notifications and e-mails and messages with third-party support. And that will allow the user to not have to pick up the phone to access some of this information.

There is also the [ Indiscernible name ] which I wanted to point out. Whenever you're in a particular area, as far as a menu, you can actually do a long press to change or a shortcut to go to a particular menu to change certain features as well. For some individuals who have difficulty with navigating through a lot of different screens, you can do a long press, kind of a shortcut to access different features quickly.

And, as I discussed earlier, the accessibility of the phones really depends on the particular model and depends on the manufacturer. And so, it is kind of a list of the most accessible phonesthat are on Android and I pulled out five of them. One is the T-Mobile G2, for LG [ Indiscernible name ], the Motorola, the not so accessible transit zone is the vo. eye will give a demonstration -- I will give a demonstration on the [ Indiscernible name ] so you can see what I'm pointing out. The demonstrations are more when it comes to navigation with speech than anything.

Does give a quick demonstration.

I'm going to let everybody know, basically what you'll see is where using the video with voice Paso make sure when you click on it up top that it is open. You can also maximize it. It will not make it the full-screen but will make it a little bit bigger. Cory has created some videos that we could use with the presentation and with permission, I'll ask if we can put them up on the website so if this is not large enough for you, you can see later on. Any questions or concerns, just type over in the moderator chat and I will address them.

Ready? The first woman I am pulling up his HTC Evo which is the touch interface. The only tactile buttons will see is the volume up and down keys and you will see the power key of the top. Other than that, it is really just a touch screen interface. There are touch buttons on the front of the device which you have, the home button and the menu button. There is the back button. And then there is a search button. And so, I am actually going to him on the phone first. -- I am going to unlock the phone first. The first thing we'll do is use the menu key. In the bottom right-hand corner, it is a little bit difficult to see, the settings key. That is how I access the visible settings for the device.

We're going to go and turn on the speech features in a second. The first thing I'm going to do, and I apologize, there is a slight lag. I will try to be slow. I'll touch on some features here. The first thing I'll do is go to the call menu. When you go into the call menu, the two immediate things that suck out our there is a TTY mode and a hearing aid setting. When I click on TTY mode, there are four different modes. There is TTY off, set by default, TTY full, where you have two individuals commuting with external TTY devices. You have TTYHCO which stands for TTY hearing carry over. So if you have an individual with speech impairment, but they could hear just fine, and they were using TTY device, they would want to hear what the caller is saying, they could use text relay. And then there is also TTYVCO, voice carryover, for an individual with a hearing impairment but their voice that -- speech may be financed if they want to communicate with speech with a collar but read what the caller is saying -- if they want to say with the caller but read what they're saying.

With the back button, you go back to the settings menu. The next thing I'm going to go to is a language and keyboard. Under the language and keyboard, I have three different keyboards in here. I have a swipe keyboard, which I will talk about and I will demonstrate in a second, you have the talkback keyboard. That is actually the keyboard that comes with the talkback service when you download it fromthe Android market. The keyboard is actually designed to give this particular touch interface. It is designed to give the touch interface feedback, because as you'll see when I turn on speech, you really don't have feedback as you go through the menus. And then there is a touch input keyboard which is thereby default.

I'm going to turn on accessibility. When I turn on accessibility and listen to the menu, I pointed out. All of the options are grayed out and when I click on accessibility, you'll see that those options are now late and I -- are now lit and have them all checked already. I'm going to use the back button to go to the settings menu.

Settings. Ringer silent.

Sorry about that. I'm trying to turn it up so everyone can hear.


Okay, so you may not hear that clearly, but I'm going to move my finger along the display and so you will see I have another speech feedback as I go through this display. With this particular touch screen, speech is essentially useless. I'm going to do the same thing by hitting the home key at the bottom.

So you can hear the audible click that takes me back to the user interface but even on this user interface, I'm not getting in speech feedback if I flip through screens, I'm not getting anything. Only if I actually click an option to have horrible sound that actually announces anything. If I go into the applications menu, again, it is pretty much the same thing. No auditory feedback.


And so, that gives you an idea of how this feature works. On this device. It does not work at all, for the most part.

We're going to interrupt and say, if anybody has questions about this device, please fill free to type them while we are demonstrating.

I'm going to go to some other cool features. When you have the home screen here you can actually customize it. You can move widgets. If I wanted to move the messages icon on the screen, I would just click and hold and I would drag it off and then if I want to have it back, there is a plus sign on the bottom right corner. I'm going to click on that and I will click on app, and that will go back to messages. And when I click it, and actually put it right back on the home screen. This is the way you would actually add icons or shortcuts and at widgets as well.

There is a widget on my home screen which is actually for my calendar. And so, it is pretty much tied to my own personal calendar and it is tied to my calendar here at work. Anytime something happens, there is an easy way for me to see what is going on quickly and immediately. If I hold down the home button, you have the recent apps message that will pop up so it is easy to navigate back to app that I have been using easily. Or using more frequently.

If you wanted to actually search on the bottom right corner here, is a search button. And so, when I hit the search button, it opens up the search app under Google so that I can actually type exactly what I'm looking for, or as you can see, there is a microphone icon on the top right side which, if I hit that, I can enter it to speech. If I hit the back button, -- I'm sorry. I'm going to hold down the search button. Nova. Now it starts working. This is the voice feature. I did a search for Nova, this brings up the contact information and you can use it to search for anything on Google or on the device.

Emily would like to know if widgets and apps are the same thing.

Widgets and apps? Yes, they are the same thing. A widget is literally just a quick interface for the application. So instead of having to open the application all the way up, the widget actually gives you access to that information within the application without having to open it up. So I could physically go and open my calendar, but with the widget, I can actually see the same information that I would probably try to access on the calendar quickly and effectively.

Thank you.

There is also a widget here for notes if you want to do quick notetaking. There's also I podcasts and other kinds of stuff here. YouTube, so I can watch videos quickly as well.

It is pretty nice to you can customize the interface organizes in such a way that makes it easier for you to navigate this particular phone. It may not be usable for an individual with vision loss in some ways but it does benefit the user who may have issues with organizational or those kinds of things. And so, I'm going to go into the message field. I'm going to show you have a swipe keyboard works.

I'm going to type in the compose area and then I'm going to the long press which I talked about. When I do the long press, when I go to input message, I'm going to switch to swipe. So that actually pulls up the swipe keyboard and I'm just going to start happening. So I do this -- I'm going to start typing. So I do this. That is actually not what I typed. That is mainly because I was terrible on that. So I'm going to trace out the letters and you'll have a little blue line that traces with it.

And you'll sometimes have a menu that pops up that says, are you sure that is the particular word that you want? It will be highlighted in blue or green just to let you know that what you type is actually what is highlighted. I can just continue on and it will automatically enter any information as they move forward. All I'm doing is literally just tracing letters on the screen.

And so you can see this is pretty much have a swipe keyboard works. You are literally just tracing out the keyboard. It is a very useful feature for an individual who may have difficulty with individual keypresses on the keyboard itself. To move along, I am actually going to do something really quick here. I'm going to show you another phone. This is the same from -- this is the Samsung Epic phone with a physical keyboard. I'm going to go and turn on speech so you can see exactly what I meant

So under accessibility, there is only talkback actually installed on his phone. There is actually a power key setting where I can use the power key to end phone calls. If I hit the back button, -- actually [ Pause ]. Just a second. I'm going to go and open up the keyboard itself. And I'm going to use the directional keys.

And so you see if I actually use my finger to do the touchscreen, I'm not getting any feedback. But if I use the physical keyboard or the user back button or mouse, I have a different level of access.

Then a user who is using an HTC Evo.

That was just a quick demo. I'm going to go ahead and turn this off. And move forward.


Okay. So that is the quick demonstration of the Android operating system. Those are just some quick features that are out there. Some of the third-party apps I will touch on,one of the things about Android, unlike the IOS operating system, with the operating system itself is accessible, the Android operating system is not necessarily accessible out of box when you talk about speech. And that is mainly because the interface -- the interoperating system is actually free.

Manufacturers get the operating system, they install it on their phones and then they sell those phones.But the manufacturers also have the opportunity to create their own interfaces, their own customized interface over the Android operating system. For example, with HTC, they have the user interface. Because of that, the interface that they create or that they customize may not necessarily be customizable. And so, with mobile accessibility, you're creating a whole new interface with 10 particular applications with pretty much gives you -- which pretty much gives you the core access. I also have the eyes free shell. I have links so that you can navigate through. With the eyes free shell, increase a touchscreen interface accessible to a user who is totally blind.

There is a free Sprint mobile VRF application which gives you just like the [ Indiscernible name ] application, you can communicate through video. The difference is that you have free support and access to an interpreter to help the committee directly with the contact using a videophone anywhere that you have network access. That would be mobile access through the wireless network or through Wi-Fi.

These are some other apps that are out there to improve on accessibility that is built in. All right. So the review questions. In one version-- in what version of Android operatives attempted accessibility start to be incorporated question mark the questions will get tougher as we go through.

One answers as version 2.2.

That would be wrong.The iPad goes to the next person.


That is correct. Oh, I put the same question up. Which mobile operating system is supported by Google and Apple respectively? I think I made a slight mistake, there. Let's see the complete trick question out there -- let's see if I can put a trick question out there.

Android and IOS All right. We are good. Before you move on to the others, do we have any questions about the Android operating system? Good.

We are good so far. I will let you know.

Okay. Now we're going to touch on some of the other operating systems and after much lump them altogether. As I discussed these, you will see why I have lumped them altogether. We're going to talk first about [ Indiscernible name ], which is the operating system that is an all-new Kia -- on all Nokia handsets. Nokia is the leader in the smartphone market. They actually have 36% market share worldwide. It is popular everywhere except for the United States. He really have not been able to get into the US market. And so, their mobile operating system is in use on all Nokia handsets. If you go to their website, you can see all of their features for all of the funds that they have supported that they have now or that they have had in the past and they will point out the accessibility features on each of those phones.

They are also a member of the global accessibility reporting initiative and under this project, you can do a search for any particular model for when you go to this website and it will list all of the accessibility features out there. This site is just getting more information about this project which is the global accessibility reporting initiative.

As far as supporting individuals with vision, you do need third-party support in terms of text to speech. You can use nuance talks or talk with you more mobile speed. Both, I believe, cost about $80 or $90 or so. I will not run through the mobile speed demo but in order for a person with a vision impairment to speech access for this operating system, or effect of speech access for this operating system, you're going to need to use nuance talk or see more mobile speech.

Some Nokia phones have a TTS reader installed. But there are some out there that have the speech built in, there is a minor hurdle that again is compatible with series 60 phones, and you're basically using the existing camera functionality to magnify any kind of hardcopy information.

To support individuals with hearing impairments, the standard is hearing aid compatibility, trying to make sure that those -- that the admissions are as low as possible. Most models of their phone support external TTY support. They also have extra devices that they manufacture and sell like a wireless set to support hearing aid users, and they have a newer handset which is the T. 5 which allows users to receive captions directly on their cell phone.

It is actually a free service. In terms of mobility, I mean, they kind of have some of the generic descriptions out there. This key is to make it easier for an individual uses a mouse stick or other device to dial. It is really going to depend on user experience. You have a speakerphone, named Allen, voice talent, all that kind of stuff. Bluetooth technology. With cognition, the top but friendly screen layouts and audio, visual and vibrant alert as well. And so it is pretty much some of the other generic features that we have that he would find in most any operating system.

A third-party, as I mentioned before, are available to support would be like mobile magnifier, there is a partnership that is available through AT&T that allows you to use, I believe it is two models out there now, so that you can actually use magnification on a particular phone that they have. And also mobile speech as well. And so, through a partnership with AT&T, you can actually get this software as well if you buy wireless service through AT&T and use these two particular phones that they support for this operating system.

There are not many out there. I think AT&T might be the only one that actually supports this particular operating system. I don't think there are any Symbian operating system phones in the Sprint network or in Verizon or T-Mobile at all.

And so, with AT&T partnership which started in 2007, you can purchase any supported series 60 phone or a Windows mobile standard smartphone with a coat factory and you have screen magnification or a screen reader on your phone and the two currently supported by this -- devices are the [ Indiscernible name ].

Left about the current state of Symbian. Even though no Kia -- Nokia is leaving -- Symbian has been a partner until this year. Now, the Symbian operating system was were primarily on -- and Sony Ericsson handsets until the end of last year.But since that time, Sony Ericsson has actually adopted the Android operating system and Nokia has partnered with Windows. That does not vote on Symbian for ever getting into the US market, it will still be popular but I don't think as it relates to their smartphone technology, that Nokia is going to continue to support Symbian as it relates to their smartphone technology.

Next will talk about the Windows mobile operating system. For a long time, Windows or Microsoft has done a really good job in terms of supporting access to their operating system. But with the Windows phone seven, which is their latest version, they literally raided the entire Windows mobile platform and so none of the applications that were accessible in previous versions will even work on Windows phone seven. And again, wanting to expect is because they are actually getting this operating system out to different manufacturers, it is possible that you can have different levels of accessibility expected.

And so, right now, there are very minimal accessibility features in Windows phone seven. Just the basic stuff that we can touch on all the time. Speakerphone, Bluetooth, phone books with images, all of that kind of stuff. The one notable feature or a couple of lovable features I will talk about are the lifestyles. It is a riveting nice big vibrant display but that will show you how many messages you have or e-mails you have or voicemails. A quick way to actually go in and access or pin contact to your home screen for user navigation. So, it is a pretty cool tool and feature to have.

They also have TTY support built in. As well as speech recognition support for making calls and searching the web. They are still supporting Windows mobile five at this time. There are a couple of newer model phones that I actually found through Sprint, Verizon, and AT&T that actually have Windows mobile 6.5. But, there is no telling exactly how long the operating system is going to be supported, especially with them try to push out the Windows phone seven platform. And also, there is no telling how long companies like code factories who makes mobile speak and mobile factory are going to continue to support an operating system that has gone by the wayside.

In essence, there is no support timeline. We don't know exactly how long that is going to last. With Blackberry, the notable features that I will point out are the SMS capability, multimedia messaging capability, TTY capability, also the ability to have the physical keyboard and tactile buttons. Those are probably the most notable features about the Blackberry operating system. Other than that, they have very little accessibility built into them. The accessibility that you would need for an individual whose low vision or blindness would be third-party. So, you would do an application like [ Indiscernible name ] which is a manufacture by human Ware.

The drawback is that the software is only available on the Blackberry curve 8250. If you don't have a Blackberry curve 8250, you're not using [ Indiscernible name ]. So there are some limitations in terms of accessibility for what you can do. There is a free app out there in the marketplace called the clarity theme which gives you a larger text icon, more simple user interface to navigate and very high contrast settings. If you're an individual with low vision, they may find that useful.

There's also a free app for tracking which gives you drag and -- Dragon for e-mail. So you can use a voice input for dictating e-mails and those kinds of things.

All right. So that is pretty much a wrap up of those other operating systems. The reason I did not spend a lot of time and energy on them is because there is very little that they are doing right now to competewith Android and IOS in terms of accessibility. So, in terms of review questions. [ Indiscernible name ] for Blackberry is available for most Blackberry smartphones.

Yes or no?

We will see what we get.

I don't know. Come on, you guys. I have a yes with a question mark, no, only the curve, and a yes.

Is actually available only for the curve 8250. If you do not have that model, you will not have support.

Caroline wins the prize for that one.

Contact Marci fot that.

Which smartphones operate the Symbian operating system question Mark

We've got one answer, I'm waiting for two.

Money guys.


Thank you Cindy, Vanessa and Caroline.

Caroline would like her iPad, please.

Again, contact Marcifor any iPad inquiries.

Are there any other questions question was

There is one related to the Android. Donna was like to know if there any apps or ways to emulateaa Android on the computer because she is doing a workshop and plans to put it on the camera.

Actually, there are. Or is not actually in application but the video that I had planned to show for the Android, I actually used it -- I use a couple of software applications that allowed me to emulate it on my Mac computer. If you can actually shoot me your e-mail, I would be glad to e-mail you that information because it is very easy to do and set up.

Donna knows me so she can e-mail me. Bob would also like to know, doing a webinar, like comparing the tablets like the iPad or Blackberry in the zoom. As we get going and these technologies emerge, that might be something that we do for next year. Thank you, Bob. Any other questions, you guys?

No more popping up.

That is it. We will close out. In summary, the most popular mobile operating systems that are in the United States that are used in the United States are the Blackberry, of course, for the workplace. Again, it has about 70%-80% market share when you talk about large organizations and still drops off to more than happily talk about small business. Android and IOS are the most popular in terms of personal use, and other most accessible in many ways in terms of personal use because there are 9 million and/or to point -- 9 million Android phones flooding the market. You'll find that those operating systems are readily available to you.

Which one, however is the most accessible? As you can see, IOS is accessible outbox. So you can go by and -- an iPhone or iPad or whatever and you have to be good accessibility with all tools built into the devices. By far, that is actually the most accessible. Android is doing a lot to actually make some headway in terms ofaccessibilityy, but they still have a ways to go.

Most of the accessibility is going to depend on which particular model or which particular device you have, and also on what particular use to have. Whether it is for a user who is low vision or plan or whether it is for a user with a hearing impairment. Accessibility is going to differ depending on the platform. And so, of course, as Bob mentioned, the next thing would be transit mobile technology with transit -- with tablets. Since we did not get into them today because things are literally just hitting the market, we are not as aware of what accessibility is built into, for example the Blackberry playbook or any of those kinds of things yet.

As time moves on, and the adoption of tablets could take over, continues to take over in the education environment, workplace, we will start to learn a lot more about accessibility and where, if any, there are deficiency for individuals with disabilities.

Okay. Wait, we have another question. Vanessa says thank you and great presentation.

Thank you, Vanessa. I appreciate it.

As a reminder, if you enjoyed this presentation, we have a URL where you can provide feedback, suggestions for content, anything related to the presentation. Certainly any problems you experienced is that we can address them as we move through. You should also receive an e-mail if you register for the event with his URL as well. Also as a reminder that our training is not over. Each month we are coming to you with different webinar sessions. The next go around is provided by ATIA and they will be talking about the overview of Jaws and some features because a lot of you have requested a hands-on demo from them. That webinar is next Wednesday, May 25, from two to 3:30 PM.

If you cannot participate in a session like this session, it will be archived and you can visit it at any time. Again, we thank you for joining us this afternoon and we hope that you come back very soon. Thank you.

Thanks, guys.

Goodbye, everybody.

[ Event Concluded ]