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Browse By Topic - Loan Processing

  • Topic Snapshot

    Topic Snapshot - Loan Processing (2011) -- Available formats: html
    Overview of resources available for this topic.

  • Reports

    Assistive Technology Funding Sources (2009) -- Available formats: rtf
    This list of outside funding sources for assistive technology was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    The Language of Lending (2009) -- Available formats: ppt rtf
    Teleconference held February 24, 2009 - Cheryl Fatnassi of the Vermont AFP and Patti Lind of the Iowa AFP provide an overview of terms encountered through the life of a loan, from application, to underwriting, to servicing and collections.

    Lessons Learned Providing Vehicle Loans (2007) -- Available formats: rtf
    This report provides an overview of how AFPs manage vehicle loans. Topics include: The policy and decision-making process for vehicle loans,underwriting, servicing, and marketing.

    RSA Technical Assistance Circular for AFPs - September 7, 2006 (2006) -- Available formats: rtf
    Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan.

    Frequently asked Questions on Telework Listserv (2005) -- Available formats: html
    Questions and answers concerning qualifications of borrower, purchasing training, suppies, repair, and maintenance, providing financial literacy and credit counseling, promoting the use of telework, the definition of a telework center, and preference to those who have IPEs.

  • Sample Documents

    Washington Telework Checklist (2010) -- Available formats: rtf
    This list provides loan processors with the key items to be considered for funding telework loans.

    Acceptable Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was approved by the Virginia loan program.

    Borderline Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was difficult to decide whether to approval or not.

    Loan Committee - Criteria Page (2009) -- Available formats: rtf
    This document describes the consumer underwriting guidelines used by the Virginia AFP

    Overview of Maryland's Loan Program Database (2009) -- Available formats: pdf
    This overview of Maryland's database used by the loan programs was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    The Application Review Process - Identifying Red Flags (2009) -- Available formats: rtf
    This lists some common items on an application form that raise issues and caution.

    Unacceptable Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was not approved by the Virginia Loan program.

    Estimating Monthly Expenses (2000) -- Available formats: html word
    A tool to help potential borrowers understand their monthly expenses.

    Step-By Step Procedures for Processing LATAN Loan Program Applications (Louisiana) (unknown) -- Available formats: rtf
    This is an example of a loan program operating manual from Louisiana.

    The Life Cycle of a WATF Loan (Washington) (unknown) -- Available formats: rtf
    This is an example of a loan program operating manual from Washington..

    Wisconsin Telework Loan Program Procedures (unknown) -- Available formats: rtf
    This is an example of a loan program operating manual from Wisconsin.

  • Toolkits

    Washington Telework Checklist (2010) -- Available formats: rtf
    This list provides loan processors with the key items to be considered for funding telework loans.

    Loan Committee - Criteria Page (2009) -- Available formats: rtf
    This document describes the consumer underwriting guidelines used by the Virginia AFP

    The Application Review Process - Identifying Red Flags (2009) -- Available formats: rtf
    This lists some common items on an application form that raise issues and caution.

    Estimating Monthly Expenses (2000) -- Available formats: html word
    A tool to help potential borrowers understand their monthly expenses.

  • Marketing Materials

    Assistive Technology Funding Sources (2009) -- Available formats: rtf
    This list of outside funding sources for assistive technology was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    Customer Service is Our Goal (2009) -- Available formats: ppt rtf mp3
    The first in a series designed to enable new directors to quickly acclimate their positions. This session's focus is on leveraging outside sources of support for borrowers, and the role of AFPs in helping them develop financial stability. Several archetypes of borrowers, and possible solutions to their needs were discussed.

    Lessons Learned Providing Vehicle Loans (2007) -- Available formats: rtf
    This report provides an overview of how AFPs manage vehicle loans. Topics include: The policy and decision-making process for vehicle loans,underwriting, servicing, and marketing.

  • Training Materials

    Loan Closing and Servicing - January 12, 2010 (2010) -- Available formats: rtf mp3
    Cheryl Fatnassi of the Vermont AFP explains the processes that take place as a loan is closed, and serviced. She will explain key documents and steps including booking a loan, securing collateral and disbursing funds. Dealing with missed payments will also be addressed from the perspective of both a guarantor and direct lender

    Loan Closing and Servicing Powerpoint - January 12, 2010 (2010) -- Available formats: ppt
    This powerpoint includes information on loan closing options, loan servicing such as qualty control and perfecting interest in collateral as well as a discussion of what to do when there are late payments andcollateral losses. It also includes loan modifications and loan workouts.

    Customer Service is Our Goal (2009) -- Available formats: ppt rtf mp3
    The first in a series designed to enable new directors to quickly acclimate their positions. This session's focus is on leveraging outside sources of support for borrowers, and the role of AFPs in helping them develop financial stability. Several archetypes of borrowers, and possible solutions to their needs were discussed.

    Loan Committees and the Approval Decision - October 14, 2009 (2009) -- Available formats: rtf mp3
    Christy Crowther of Virginia’s New Well Fund discussed the process of sending applications for review to the loan committee and how the loan review committee makes its decisions. She shared an application summary sheet as well as a guide to the underwriting standards used by the committee and explained how her program ensures that loan review committee members are able to render informed decisions about loan applications.

    The Application Review Process - August 11, 2009 (2009) -- Available formats: rtf mp3
    Cheryl Fatnassi of the Vermont AFP covered the process of reviewing and confirming financial and personal data contained in loan applications. She guided participants through the basics of getting applications in ensuring their readiness for review.

    The Application Review Process - Powerpoints (2009) -- Available formats: ppt
    This power point convers the steps in the review process, evaluatingthe borrower, calculating ratios and collateral values, evaluating credit reports, how to spot red flags, and finally making the loan decision.

    Loan Processing - The Application (2004) -- Available formats: pdf txt
    This is a step by step look at how the loan application process begins the relationship with the borrower.

    Loan Processing - Credit Reports (2004) -- Available formats: pdf txt
    This is an indepth look at credit reports and how to evaluate them

    Loan Processing - Loan Decision Making (2004) -- Available formats: pdf txt
    This presentation looks at the factors to consider when determining whether to approvel a loan application

  • Profile

    Overview of Maryland's Loan Program Database (2009) -- Available formats: pdf
    This overview of Maryland's database used by the loan programs was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

  • Legislation

    Defining AT for Loan Programs - Teleconference - October 10, 2006 (2006) -- Available formats: rtf mp3
    This call provides an overview of the Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan. Jeremy Buzzell of RSA is the presenter.

    RSA Technical Assistance Circular for AFPs - September 7, 2006 (2006) -- Available formats: rtf
    Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan.

  • Essential Documents

    RSA Technical Assistance Circular for AFPs - September 7, 2006 (2006) -- Available formats: rtf
    Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan.

  • Teleconferences

    Loan Closing and Servicing - January 12, 2010 (2010) -- Available formats: rtf mp3
    Cheryl Fatnassi of the Vermont AFP explains the processes that take place as a loan is closed, and serviced. She will explain key documents and steps including booking a loan, securing collateral and disbursing funds. Dealing with missed payments will also be addressed from the perspective of both a guarantor and direct lender

    Loan Closing and Servicing Powerpoint - January 12, 2010 (2010) -- Available formats: ppt
    This powerpoint includes information on loan closing options, loan servicing such as qualty control and perfecting interest in collateral as well as a discussion of what to do when there are late payments andcollateral losses. It also includes loan modifications and loan workouts.

    Supporting Borrowers for Successful Businesses - July 28, 2010 - Power point (2010) -- Available formats: ppt
    This presentation looks at what happens after the loan has been provided - to ensure it is paid back. The presentation coers loandocuments, the importance of visits to the new business and the encouraging the use of mentors and peer supports. It also stresses the importance of the loan program reviewing financial information and offering ways to correct the course of the business if necessary.

    Washington Telework Checklist (2010) -- Available formats: rtf
    This list provides loan processors with the key items to be considered for funding telework loans.

    Acceptable Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was approved by the Virginia loan program.

    Assistive Technology Funding Sources (2009) -- Available formats: rtf
    This list of outside funding sources for assistive technology was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    Borderline Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was difficult to decide whether to approval or not.

    Collecting on Bad Debt: Lessons from AFP and Telework Programs (2009) -- Available formats: html
    A resource document with links to useful information

    Collections: The Bottom Line - December 8, 2009 (2009) -- Available formats: rtf mp3
    This teleconference was an opportunity to hear from a panel of AFP programs regarding collecting on defaulted loans. A representative of the collections industry, Chad Echols of Hamilton, Martens & Ballou of Rock Hill, South Carolina, provided an overview of the general process of collecting on past due account and the different approaches a lender or guarantor can take to pursuing collections, as well as some of the legal considerations to keep in mind. Milissa Gofourth of the Oklahoma AFP, and Kathy Gilman from Washington then explained the different processes they use to pursue debt, and advantages and disadvantages of each approach

    Customer Service is Our Goal (2009) -- Available formats: ppt rtf mp3
    The first in a series designed to enable new directors to quickly acclimate their positions. This session's focus is on leveraging outside sources of support for borrowers, and the role of AFPs in helping them develop financial stability. Several archetypes of borrowers, and possible solutions to their needs were discussed.

    Demystifying Titles - November 20, 2009 (2009) -- Available formats: rtf mp3
    Todd Wysocki, president of Michigan Auto Title Services, joined us for this teleconference to discuss issues around titles to vehicles loan programs finance. Mr. Wysocki gave an overview of the process to secure a clean title to a vehicle. He also provided definitions to key terms around titles, and, during a lively question and answer, helped to several specific issues faced by programs

    Loan Committee - Criteria Page (2009) -- Available formats: rtf
    This document describes the consumer underwriting guidelines used by the Virginia AFP

    Loan Committees and the Approval Decision - October 14, 2009 (2009) -- Available formats: rtf mp3
    Christy Crowther of Virginia’s New Well Fund discussed the process of sending applications for review to the loan committee and how the loan review committee makes its decisions. She shared an application summary sheet as well as a guide to the underwriting standards used by the committee and explained how her program ensures that loan review committee members are able to render informed decisions about loan applications.

    Overview of Maryland's Loan Program Database (2009) -- Available formats: pdf
    This overview of Maryland's database used by the loan programs was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    The Application Review Process - August 11, 2009 (2009) -- Available formats: rtf mp3
    Cheryl Fatnassi of the Vermont AFP covered the process of reviewing and confirming financial and personal data contained in loan applications. She guided participants through the basics of getting applications in ensuring their readiness for review.

    The Application Review Process - Identifying Red Flags (2009) -- Available formats: rtf
    This lists some common items on an application form that raise issues and caution.

    The Application Review Process - Powerpoints (2009) -- Available formats: ppt
    This power point convers the steps in the review process, evaluatingthe borrower, calculating ratios and collateral values, evaluating credit reports, how to spot red flags, and finally making the loan decision.

    The Language of Lending (2009) -- Available formats: ppt rtf
    Teleconference held February 24, 2009 - Cheryl Fatnassi of the Vermont AFP and Patti Lind of the Iowa AFP provide an overview of terms encountered through the life of a loan, from application, to underwriting, to servicing and collections.

    Unacceptable Example for Loan Decision (2009) -- Available formats: pdf
    This is a summary of a loan application that was not approved by the Virginia Loan program.

    Defining AT for Loan Programs - Teleconference - October 10, 2006 (2006) -- Available formats: rtf mp3
    This call provides an overview of the Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan. Jeremy Buzzell of RSA is the presenter.

    RSA Technical Assistance Circular for AFPs - September 7, 2006 (2006) -- Available formats: rtf
    Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan.

  • Organizational Resources

    Assistive Technology Funding Sources (2009) -- Available formats: rtf
    This list of outside funding sources for assistive technology was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.

    Collecting on Bad Debt: Lessons from AFP and Telework Programs (2009) -- Available formats: html
    A resource document with links to useful information